Concierge Desk by CBUSEVENTS
When your team is on the floor, ticket questions, guest list requests, and booking leads can sit unanswered. Set up Instagram assistants to handle the first reply and give guests a clear next step.
One event · Up to three assistants · One-time setup
TONIGHT
Tonight is the Late Jazz Set. Open the event to see ticket options.
View event →Five ways to use Concierge Desk
01 / The Guest List
“Can you put me on the list?” arrives without a headcount while staff are working the door.
How to use it A lounge adds “DM GUEST LIST” to its Friday flyer. The assistant asks how many are coming, then hands the request to staff for review.
GUEST LIST
How many guests are in your party?
02 / Story Replies
People reply to a Story asking for the link, and the reply sits in the inbox while the promotion is live.
How to use it A promoter posts a ticket drop with “Reply STORY.” The assistant sends the link for that specific event while guests are still looking at the post.
STORY
Here’s the event from this Story. Open the event to see tickets.
03 / Tonight
Your team keeps looking up tonight’s details between serving guests and running the room.
How to use it A live music venue puts “DM TONIGHT” in its bio. Before doors open, guests can get the current event link and check ticket options.
TONIGHT
Tonight is the Late Jazz Set. Open the event to see ticket options.
04 / Birthday Bookings
A birthday DM can take several replies before staff learn the date, party size, and package the guest wants.
How to use it A bar adds “DM BIRTHDAY” to its celebrations highlight. The assistant collects the date, headcount, and package preference so staff can check availability.
BIRTHDAY
What date are you celebrating, and how many guests are you expecting?
05 / Private Events
“How much to rent the space?” gives the venue too little information to assess fit or prepare a quote.
How to use it An event space adds “DM PRIVATE EVENT” to its venue tour. The assistant collects the occasion, date, timing, headcount, budget, and services, then hands it to staff.
PRIVATE EVENT
What kind of event are you planning?
One event setup
Pick the assistants that match your event. At checkout, tell us the event name, date, and Instagram handle. After payment, our team follows up to coordinate setup and confirm when it can go live.